Privacy Policy
Welcome to Moment by Moment’s Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal information. We are committed to ensuring the privacy and confidentiality of the information you provide us.
Effective Date: January 2024
Information We Collect
Personal Information
We may collect personal information such as:
Child's name, age, and date of birth
Parent or guardian contact details
Relevant medical and developmental history
Any additional information required for the assessment and treatment process
Non-Personal Information
We may also collect non-personal information, including:
Browser type and version
Device type
Pages visited on our website
How We Collect Information
We may collect information through:
Direct communication with you during assessments and sessions
Information provided through our website or online forms
Correspondence via email, phone, or other communication channels
How We Use Your Information
We use the collected information for:
Assessing and developing individualised therapy plans
Communicating with parents or guardians
Improving our services
Information Disclosure
We do not disclose your personal information to third parties without consent, except in cases required by law or for essential service providers involved in the therapy process.
Security of Your Information
We take reasonable steps to ensure the security of your information. This includes secure storage, restricted access, and encrypted communication where applicable.
Your Choices
You have the right to:
Review the information we hold about you
Request corrections to inaccurate or incomplete information
Opt-out of marketing communications
Retention of Information
We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law.
Contact Us
If you have questions or concerns about your privacy or this policy, please reach out to us via our contact form.
Changes to this Privacy Policy
This Privacy Policy may be updated periodically. Please check this page for the latest information.