Privacy Policy

Welcome to Moment by Moment’s Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal information. We are committed to ensuring the privacy and confidentiality of the information you provide us.

Effective Date: January 2024

Information We Collect

Personal Information

We may collect personal information such as:

  • Child's name, age, and date of birth

  • Parent or guardian contact details

  • Relevant medical and developmental history

  • Any additional information required for the assessment and treatment process

Non-Personal Information

We may also collect non-personal information, including:

  • Browser type and version

  • Device type

  • Pages visited on our website


How We Collect Information

We may collect information through:

  • Direct communication with you during assessments and sessions

  • Information provided through our website or online forms

  • Correspondence via email, phone, or other communication channels

How We Use Your Information

We use the collected information for:

  • Assessing and developing individualised therapy plans

  • Communicating with parents or guardians

  • Improving our services

Information Disclosure

We do not disclose your personal information to third parties without consent, except in cases required by law or for essential service providers involved in the therapy process.

Security of Your Information

We take reasonable steps to ensure the security of your information. This includes secure storage, restricted access, and encrypted communication where applicable.

Your Choices

You have the right to:

  • Review the information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Opt-out of marketing communications

Retention of Information

We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law.

Contact Us

If you have questions or concerns about your privacy or this policy, please reach out to us via our contact form. 

Changes to this Privacy Policy

This Privacy Policy may be updated periodically. Please check this page for the latest information.